Get Help Now

If you or someone you love is in crisis, you are not alone. Help is available right now. This page is designed to guide you to immediate, local support options when things feel overwhelming or unsafe. Whether you need emergency psychiatric care, a safe place for a teen, short term stabilization, or mobile crisis support that comes to you, the resources below can help you take the next step toward safety and stability. If you are unsure where to start, reaching out to any one of these services is a strong and appropriate first move.

An ambulance parked outside the emergency entrance of a hospital at dusk.

Hospital & Inpatient Crisis (24/7)

Presbyterian Kaseman Hospital (Behavioral Health)

  • Address: 8300 Constitution Ave. NE, Albuquerque, NM 87110

  • Phone: 505-291-2560 (Inpatient) | 505-594-3962 (Crisis Line)

  • Services: Offers dedicated units for children, adolescents, adults, and seniors. This is a primary local resource for stabilization and psychiatric emergencies.

UNM Psychiatric Center (Psychiatric Emergency Services - PES)

  • Address: 2600 Marble Ave. NE, Albuquerque, NM 87106

  • Phone: 505-272-2920

  • Details: This is the only 24/7 psychiatric emergency room in New Mexico. They treat all ages (children, teens, and adults) regardless of the ability to pay.

Three young friends sitting on the floor and smiling in a cozy living room with a bookshelf and string lights in the background.

Teen & Youth Specific Places

Amistad Crisis Shelter (Youth Development Inc.)

  • Phone: 505-877-0371

  • Details: A short-term (14–30 days) residential program for youth ages 12–17. They provide counseling, assessment, and a safe place to stay for teens in crisis or who are runaway/homeless.

New Day Youth and Family Services

  • Phone: 505-260-9912

  • Details: Focuses on youth ages 11–18. They offer an emergency shelter, life skills, and a "Safe Place" program for young people who feel unsafe or are in a housing crisis.

Casa Q

  • Phone: 505-872-2099

  • Details: Specifically provides safe housing and services for LGBTQ+ youth (ages 14–18) who are at risk or experiencing homelessness.

A woman in a gray cardigan and dark shirt talking to a therapist, who is holding a clipboard and pen, in a cozy office setting.

Behavioral Crisis & Triage Centers

UNM Health Crisis Triage Center (CTC)

  • Location: 2600 Marble Ave. NE (Inside the Behavioral Health Crisis Center)

  • Phone: 505-272-2920

  • Details: A 14-day stabilization center for adults (18+). It serves as a "bridge" for people who aren't quite ready to go home but don't need full hospital admission.

Bernalillo County Crisis Stabilization Unit (CSU)

  • Address: 5901 Zuni Rd SE, Albuquerque, NM 87108 (CARE Campus)

  • Phone: 505-252-9473

  • Details: A 16-bed unit for adults in mental health crisis who are not actively suicidal/homicidal but whose coping skills are overwhelmed.

Mobile Support (When They Can't Get to You)

  • Albuquerque Community Safety (ACS)

    • Call: 911 or 311

    • Details: In Albuquerque, you can ask for "ACS" specifically. They send trained behavioral health clinicians and responders instead of police for non-violent mental health or substance use crises.

  • New Mexico Crisis and Access Line (NMCAL)

    • Call: 1-855-662-7474

    • Details: A 24/7 statewide line staffed by professional counselors who can also dispatch mobile crisis teams in some areas.